We accept returns within 15 days of purchase. We do not provide exchanges.

Our goal is your total satisfaction with any item purchased from us. Attention to the quality and craftsmanship of our products are our top priority. We package each purchase carefully to arrive in perfect condition. However, if for some reason a return is required, please contact us by e-mail with the reason for return.

A return authorization code is required for all returns.

Contact us via email to request an authorization code and for further options and instructions.

Any item to be returned, must be re-packaged carefully and adequately for shipping. Any returned item that is not in its original new condition, is damaged or is missing parts for reasons not due to our error will be subject to a partial refund only, at our discretion.

We do not accept returns on custom orders or on items damaged through normal wear and tear.

Important: all items are individually created and will therefore have distinct variations in finish and color. We work very hard to display color values as they actually appear on finished product. Because of the wide variance in the way computer monitors display colors, slight hue and shade variations may exist between final product and computer image. This does not constitute a defect in workmanship.

Shipping and handling charges for returning items are borne by the buyer.*

We strongly recommend using a trackable shipping service. Returns are accepted only for items that were shipped to the United States. Notify us when you ship the return and provide us with the package tracking number.

Package carefully and send to:

Fairy Freckles Studios
35378 County Road N
Brush, CO 80723

See our Frequently Asked Questions - FAQ page for further information about returns/refunds.

*If return postage is to be refunded for a particular situation, we will refund up to the original cost of shipping.